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Shipping policy
Shipping Policy
Domestic Shipping within India:
- Standard Delivery: Delivery within 3-12 business days.
- Available for all regions within India.
- Shipping Rates
Domestic Shipping (India):
- Shipping rates are calculated based on the weight of the order and delivery location.
Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
- You can also track your order status by logging into your account on our website.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
- Some products may be restricted from shipping to certain destinations due to regulations or shipping carrier restrictions. These products will be clearly marked on the product page.
Address Accuracy
- Please ensure that all shipping information is correct at the time of placing your order. Imperial Car Cre is not responsible for orders shipped to incorrect addresses provided by the customer.
- If you realize that you have made an error in your shipping address, please contact our customer service immediately. We will do our best to accommodate changes before the order is shipped.
Delivery Issues
- If your package is delayed or lost in transit, please contact our customer service for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.
- If your package is marked as delivered but you have not received it, please check with your neighbours or local post office. If you are still unable to locate it, contact our customer service for further assistance.
Contact Information
- For any questions or concerns regarding shipping, please contact our customer service team at:
- Email: customercare@imperialcarcare.com
- Phone: 7009501414, 9653955027, 9855432244
- Address: KVM Industries 9, Maqbool Road, Amritsar – 143001, Punjab, India